Information You Provide
The enquiry form collects your name, email address, optional phone number, selected service and message. It also identifies this website as the source of the enquiry and records your agreement to the stated use of your details.
Provide only the information needed to explain your requirements. Do not include passwords, access codes, payment details, sensitive footage or information about other people unless you have authority to share it.
How Enquiries Are Used
Your details are used to assess and respond to the request you submit. With your agreement, your enquiry and contact information may be passed to a suitable local firm so that it can discuss the work with you. The form asks for that agreement before you send it.
Submitting an enquiry does not create an installation contract or commit you to a purchase. The firm responding should explain its own privacy information and any proposed service terms before you agree to work.
Sharing Your Details
Enquiry details are shared only as needed to handle your request, with your agreement to referral as stated on the form. Technical providers may process information to host the website, deliver the form and protect the service. Information may also need to be disclosed where required by law.
Your enquiry is not permission for unrelated marketing. You can ask to withdraw your agreement to future sharing. Withdrawal does not undo processing already lawfully carried out or prevent records being retained where another legal requirement applies.
Retention And Security
Enquiry information should be kept only for as long as it is needed to handle the request, resolve a related issue or meet an applicable legal obligation. Access should be limited to those who need the information for those purposes.
The live website uses HTTPS to protect information in transit. No online system can promise absolute security. Please keep the message to the practical details needed for the enquiry.
Your Data Protection Rights
Depending on the circumstances, you may request access to your personal data, correction, deletion or restriction of its use. You may also have rights to object or request portability. Identity checks may be needed before information is disclosed or changed.
To make a privacy request, use the contact form, select “Privacy Request” and explain what you need. Privacy requests are handled for that purpose and should not be referred as a service enquiry. You can also raise a concern with the Information Commissioner’s Office.
Cookies, Fonts And Technical Information
This website does not set analytics or advertising cookies in its own code. The form relies on JavaScript to send an enquiry. Website hosting and security services may process technical information such as IP addresses and request logs.
Fonts are requested from Google Fonts, which means your browser connects to Google to load those files. External guidance links take you to other websites with their own privacy information. This policy should be reviewed if tracking or other services are added.